Cookie Policy

1. Introduction

This Cookie Policy explains how Termopoggi Vocal Academy ("we," "our," or "us") uses cookies and similar tracking technologies on our website termopoggi.com. This policy should be read in conjunction with our Privacy Policy.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings or our cookie management tool.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

2.1 Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Remain on your device for a specified period or until manually deleted
• First-Party Cookies: Set directly by our website
• Third-Party Cookies: Set by external services integrated into our website

3. How We Use Cookies

We use cookies for various purposes to enhance your experience on our website:

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session management and user authentication
• Security and fraud prevention
• Load balancing and website functionality
• Cookie consent preferences
• Shopping cart functionality (for merchandise)

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Page view statistics and user journey tracking
• Website performance monitoring
• Error tracking and debugging
• Popular content identification
• User behaviour analysis for site improvements

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation:

• Language and region preferences
• Font size and accessibility settings
• Form auto-completion
• Video and audio player settings
• Chat widget functionality

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Targeted advertising based on interests
• Social media integration and sharing
• Conversion tracking for marketing campaigns
• Remarketing to previous website visitors
• A/B testing for marketing content

4. Specific Cookies We Use

4.1 First-Party Cookies

4.2 Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: Website traffic analysis and user behaviour tracking
• Google reCAPTCHA: Spam and bot protection for contact forms
• YouTube: Video embedding and viewing statistics
• Facebook Pixel: Advertising campaign tracking and optimisation
• Mailchimp: Email marketing and newsletter management

5. Cookie Consent and Management

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept all cookies
• Accept only necessary cookies
• Customise your cookie preferences

5.2 Cookie Preference Centre

You can access our cookie preference centre at any time to:

• View all cookie categories
• Enable or disable specific cookie types
• Learn about each cookie's purpose
• Save your preferences

5.3 Browser Controls

You can also manage cookies through your browser settings:

• Block all cookies
• Delete existing cookies
• Set notifications for new cookies
• Manage third-party cookies separately

6. Browser-Specific Cookie Management

6.1 Google Chrome

1. Click the three dots menu → Settings
2. Go to Privacy and Security → Cookies and other site data
3. Choose your preferred cookie settings
4. Manage exceptions for specific sites

6.2 Mozilla Firefox

1. Click the menu button → Options/Preferences
2. Select Privacy & Security panel
3. Find the Cookies and Site Data section
4. Choose your privacy settings

6.3 Safari

1. Go to Safari → Preferences
2. Click the Privacy tab
3. Choose your cookie and tracking preferences
4. Manage website data as needed

6.4 Microsoft Edge

1. Click the three dots menu → Settings
2. Go to Privacy, search, and services
3. Find the Cookies and site permissions section
4. Manage your cookie preferences

7. Impact of Disabling Cookies

7.1 Essential Cookies

Disabling essential cookies may result in:

• Inability to access certain website features
• Loss of login status and preferences
• Security vulnerabilities
• Degraded website performance

7.2 Non-Essential Cookies

Disabling non-essential cookies may affect:

• Website personalisation features
• Video and media functionality
• Social media integration
• Targeted advertising relevance
• Analytics and improvement capabilities

8. Other Tracking Technologies

8.1 Web Beacons

Small transparent images used to track page views and email opens. These help us understand content engagement and email campaign effectiveness.

8.2 Local Storage

Browser-based storage for website data that persists longer than session cookies. Used for enhanced functionality and user experience.

8.3 Fingerprinting

We do not use device fingerprinting techniques to track users across websites. Our tracking is limited to explicit cookie-based methods.

9. Data Retention

Cookie data is retained for varying periods depending on the cookie type:

• Session cookies: Deleted when browser is closed
• Functional cookies: 6-12 months typically
• Analytics cookies: Up to 26 months
• Marketing cookies: 30 days to 2 years

10. International Transfers

Some third-party services may transfer cookie data internationally. We ensure appropriate safeguards are in place for any international data transfers, including:

• Adequate protection under applicable data protection laws
• Standard contractual clauses where required
• Certification under recognised privacy frameworks

11. Children's Privacy

We do not knowingly collect personal information from children under 13 through cookies. If you believe a child has provided such information, please contact us immediately so we can remove it.

12. Updates to This Policy

We may update this Cookie Policy periodically to reflect:

• Changes in our cookie usage
• New technologies or features
• Legal or regulatory requirements
• Best practice updates

Significant changes will be communicated through our website or direct notification to users.

13. Your Rights

Under applicable privacy laws, you have rights regarding cookies and personal data:

• Right to consent or withdraw consent
• Right to access information about cookie usage
• Right to object to certain types of processing
• Right to data portability where applicable
• Right to lodge complaints with supervisory authorities

14. Contact Information

For questions about this Cookie Policy or to exercise your rights, please contact us:

15. Cookie Settings